How It Works

Booking with us is simple

A transparent, guided process designed to get you travelling without worries. No call centres, no bots — just experts with first-hand knowledge of the destination.

Your Journey in 5 Steps

From your first enquiry to your return home, we are with you every step of the way.

1
Step 01

Fill in the guided form

Start with our smart questionnaire: we ask about your destination, dates, number of travellers and travel style. It takes less than 3 minutes.

You can choose a single destination or combine multiple stops (e.g. Australia + New Zealand + Fiji). You can also tell us if it's a honeymoon, a family trip or a special occasion — this helps us suggest the most fitting experiences.

  • Single destination or multi-stop combination
  • Choose your travel style (luxury, adventure, family, etc.)
  • Indicate preferred dates and flexibility
2
Step 02

Our team reviews your request

Your profile goes directly to one of our destination specialists, assigned based on your chosen destination. No call centre, no bots — real people with first-hand knowledge of the territory.

We typically reply within 24 business hours with an initial assessment. We may ask for a few more details to refine the proposal, via email or a call.

  • Reply within 24 business hours
  • Dedicated expert for each destination (Australia, NZ, Fiji, etc.)
  • Team based in Australia: direct local knowledge
3
Step 03

Receive your tailor-made quote

We put together a detailed proposal with hand-picked accommodation, transport, experiences and excursions chosen specifically for you — not off-the-shelf packages.

The quote includes a clear breakdown of all costs, available personalisation options and practical tips for each stop. You can request changes free of charge until approval.

  • Day-by-day itinerary with accommodation and transport
  • Transparent cost breakdown
  • Free modifications until final approval
4
Step 04

You confirm, we handle everything

Once you approve the quote, we manage all bookings: flights (if required), hotels, transfers, car hire, insurance and activities. You don't have to lift a finger.

You'll receive a complete travel dossier before departure, with all the details, useful contacts, instructions for each stop and local tips from our team.

  • Full management of flights, hotels, transfers and activities
  • Complete pre-departure travel dossier
  • Useful contacts and emergency numbers for each destination
Request a Quote
5
Step 05

Support throughout your trip

During your trip you have a direct line to our team on the ground. If anything unexpected comes up, we step in straight away.

We're based in Australia: compatible time zone with Oceania, direct knowledge of the territory.

  • Direct line to our team in Australia
  • On-the-ground support for any unexpected events
  • Compatible time zone: we respond when you need us

20+

Years of experience

Since 2008 we have been organising tailor-made trips to Australia and the Pacific for Italian travellers.

5000+

Happy travellers

Families, honeymooning couples, groups of friends: every journey is unique.

6

Destinations covered

Australia, New Zealand, Fiji, Cook Islands, Samoa and New Caledonia.

FAQ

Got questions?

We recommend contacting us at least 3-4 months before departure for standard trips, and 6-12 months ahead for peak seasons (Christmas, Easter, European summer). That said, we can often organise trips at shorter notice — get in touch and we'll see what's possible.

Ready to go?

Start Planning Your Journey

Fill in our guided form or write to us directly: our expert on the ground will reply within 24 hours.

Email

Free consultation · No-obligation quote · Reply within 24 hours